PRIVATE
CONCIERGE

Discover Rio de Janeiro
in a luxury experience.

Don't worry, we take
care of your tour

Personalized planning according to the client’s schedule, which is changeable and can add tours not previously planned, with reservations at the best restaurants, reservations at partner hotels.


RESERVATIONS
IN THE BEST
HOTELS IN
RIO

At Rio Upscale, we provide exclusive, high-end transportation and tour services for visitors in Rio de Janeiro. As the preferred transport provider for prestigious hotels such as Mercure and Emiliano, we ensure a seamless travel experience with safety, reliability, and comfort at the forefront. Explore Rio with confidence—let us take you there.

Comments from our customers

Roberto is the best guide! 100% recommend.

@robinhargadon Illustrative image

Thanks @rio_private_tours for an amazing day in Rio! We apreciatte that you customized the day in the moment for us. And what a delight to be with. We learned so much!

@amyosmiles Illustrative image

Hey Berto! Thank you so much fur this morning. It was amazing!

Ronnan O'Sullivan Illustrative image

EXCLUSIVE AIR, SEA AND
LAND TOURS.

Welcome to Rio Upscale, where every journey to Rio de Janeiro is uniquely tailored to your dreams.**
At our agency, we specialize in creating personalized travel experiences. Instead of offering pre-designed packages, we take the time to understand your desires, interests, and needs to craft an itinerary that reflects your vision of the perfect trip.

Whether you’re looking to immerse yourself in the city’s vibrant culture, relax on its iconic beaches, or explore hidden gems off the beaten path, we ensure every detail of your journey is meticulously planned. Our commitment to customization guarantees that your time in Rio de Janeiro will be as unique as you are.

Let us transform your aspirations into unforgettable memories, with a service grounded in professionalism, passion, and personal attention.

Frequently Asked Questions

Check out the answers to the most frequently asked questions from those thinking about traveling with us.

Reservations: How do I make a reservation?

You can book directly through our website. Choose your destination, select the dates, and follow the guided steps.

Can I modify or cancel my reservation?

Yes! For changes or cancellations, contact us via email at operations@rio-upscale.com or use the reservation management option on our website. Please note that fees may apply depending on the provider’s policy.

Payment: What payment methods are accepted?

We accept credit cards, debit cards, and bank slip payments. Check the available options at checkout.

Packages & Destinations: What types of travel packages do you offer?

We have options for all traveler profiles, including romantic getaways, adventure trips, group tours, and customized packages. Explore our packages section!

Do you offer assistance in choosing destinations?

Yes! Our team is ready to help you select the perfect destination based on your interests and budget.

Additional Services: Do you offer travel insurance?

Yes, travel insurance is optional and can be added during your reservation.

Can I book transportation and accommodation together?

Absolutely! We offer options that combine transportation and lodging for greater convenience.

Contact: How can I contact the agency?

You can email us at [your-email-here], call us at [your-phone-number-here], or use the contact form on our website.

What are your customer service hours?

Our customer service is available Monday to Friday, from 9 AM to 6 PM (Brasilia Time, UTC-3). Compared to New York, the corresponding hours would be from 8 AM to 5 PM (UTC-4).

Contact Us

Nossa Senhora de Copacabana 1171 – 904, Rio de janiero – Brazil

Cadastur is Brazil’s official tourism registry, ensuring providers meet legal and quality standards.
Number: 58.822.212/00001-34

RIO-UPSCALE © 2025